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Delivery Time

Delivery Time
Once your order has shipped, you will be provided with a tracking number and an estimated date of arrival.  If you did not receive a tracking number, you may call us and request it to be resent to you (or we can usually just track it right over the phone.)

During peak times of the year (Christmas, etc.) shipping always slow down.  Please try to plan for this as vendors and distributors get backed up and shipping times both to us and from us suffer.

When Will It Ship?
Most items shipping from our primary location will ship the very same day that they are ordered (if ordered by 12pm Central Standard Time, normal shipping days are Monday - Friday.  Orders placed on the weekend will be not be processed or shipped until normal business hours at the earliest.) 

HOWEVER, some items require additional processing time and we do not guarantee items will ship the same day.  The larger spools will normally ship from one of the satellite warehouses and will require at least one day processing.  If you need larger, 5000 meter spools faster than that, let us know - however, there will be a $10 rush fee.  If you have questions about specific shipping times, please call us before the order is placed.  We will be happy to tell you when you can expect shipment.  We can and do ship from different warehouses and directly from vendors if we determine that it will expedite receipt of your order.  Some orders will be sent in multiple shipments because of backorders, however, no additional shipping charges will be billed to you.

If you have any questions about where a specific item is shipping from, give us a call.  We'll be happy to answer any questions that you might have.